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Customer Service Officer

Posted: 26 Aug 2010
Location: Western suburbs
Category: Customer Service/Call Centre
Type: Full time
Salary: To $45K

Description:

  • Leading, international Environmental Services provider.
  • Rotating roster, 7.30am - 5.30pm. Brand new offices.
  • Genuine career development opportunities. Arndell Park. To $45k
This leading international Environmental Services provider requires your superior communication skills while managing the first level of response to customer requests, bookings, quotations and sales inquiries.

As an integral member of the customer service team you will enjoy a busy yet supportive environment where you have the opportunity to develop your career.

Some of your responsibilities will include:-

  • Taking inbound sales inquiries.
  • Quoting price from price list.
  • Provide first level resolution of issues where possible.
  • Logging unresolved issues and assigning to appropriate area.
  • Taking existing customer booking calls.
  • Capturing sales leads assigning to Sales Support.



To achieve success in this role you must have previous experience in a busy telephone customer service centre, coupled with clear confident and professional communication skills.
Exposure to SAP highly regarded. A minimum of 30wpm typing, accurate data entry and computer literate in MSWord & Excel is essential.

*Career path*Great benefits*Highly regarded international Co*Brand new offices.

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